{"id":136137,"date":"2024-11-06T12:09:05","date_gmt":"2024-11-06T11:09:05","guid":{"rendered":"https:\/\/www.prodriveshop.com\/?page_id=136137"},"modified":"2025-07-15T08:43:11","modified_gmt":"2025-07-15T06:43:11","slug":"returns-management","status":"publish","type":"page","link":"https:\/\/www.prodriveshop.com\/en\/gestione-resi\/","title":{"rendered":"Returns management form"},"content":{"rendered":"<p class=\"wp-block-paragraph\">After having read the <a href=\"https:\/\/www.prodriveshop.com\/en\/shipping-and-returns-conditions\/\">Shipping and returns conditions<\/a> We ask you to complete the following form, entering all the required details to generate a return request for the products purchased, within the terms described on the conditions page.<\/p>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f136125-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"136125\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/136137#wpcf7-f136125-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/136137#wpcf7-f136125-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"136125\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f136125-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h4> Order Information\n<\/h4>\n<p><label> Name<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" autocomplete=\"name\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your name\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> Surname<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your Surname\" value=\"\" type=\"text\" name=\"your-surname\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-mail<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" autocomplete=\"email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Phone *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-tel\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter your phone number\" value=\"\" type=\"tel\" name=\"your-tel\" \/><\/span> <\/label>\n<\/p>\n<p><label> Order ID *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-order\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Please enter the order number found in your order confirmation email\" value=\"\" type=\"text\" name=\"your-order\" \/><\/span> <\/label>\n<\/p>\n<p><label> Order Data<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-date\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"order-date\" \/><\/span> <\/label>\n<\/p>\n<hr \/>\n<h4> Product Information and Reason for Return\n<\/h4>\n<p><label> Product name *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-product\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter product name\" value=\"\" type=\"text\" name=\"your-product\" \/><\/span> <\/label>\n<\/p>\n<p><label> Product Code *<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-product-code\"><input size=\"100\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Enter the product code\" value=\"\" type=\"text\" name=\"your-product-code\" \/><\/span> <\/label>\n<\/p>\n<p><label> Quantity<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"number-849\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-number\" min=\"1\" max=\"150\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"number-849\" \/><\/span> <\/label>\n<\/p>\n<p><label> Cause and effect<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"causa-reso\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"causa-reso\" value=\"Altro. Si prega di fornire dettagli\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">More. Please provide details<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"causa-reso\" value=\"Arrivato Danneggiato (DOA)\" \/><span class=\"wpcf7-list-item-label\">Arrived Damaged (DOA)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"causa-reso\" value=\"Difettoso. Si prega di fornire dettagli\" \/><span class=\"wpcf7-list-item-label\">Defective. Please provide details<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"causa-reso\" value=\"Errata misura\/taglia ordinata\" \/><span class=\"wpcf7-list-item-label\">Size\/measurement ordered incorrect<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"causa-reso\" value=\"Prodotto non conforme\" \/><span class=\"wpcf7-list-item-label\">Product not compliant<\/span><\/label><\/span><\/span><\/span> <\/label>\n<\/p>\n<p><label> The product has been opened<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"prodotto-aperto\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><input type=\"radio\" name=\"prodotto-aperto\" value=\"s\u00ec\" \/><span class=\"wpcf7-list-item-label\">Yes<\/span><\/span><span class=\"wpcf7-list-item last\"><input type=\"radio\" name=\"prodotto-aperto\" value=\"No\" \/><span class=\"wpcf7-list-item-label\">No<\/span><\/span><\/span><\/span> <\/label>\n<\/p>\n<p><label> Defects or other details<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Please specify the details and reasons for the product return request\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>After reading the shipping and returns conditions, please fill in the following form, entering all the required details to generate a return request for the products purchased, as described on the conditions page.<\/p>","protected":false},"author":4966,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-136137","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - 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